CUSTOMER CARE Introduction
Customer Care Intro
If you are a customer of Advanced Tech Partners of Austin, we offer several means of getting your questions answered and your problems resolved. Please use one of the following options to get support for your product or service.
Toll-free Hotline Support
If you are a premium support customer, we offer phone support on a business hours or 24x7 basis. Please call us and ask for "Premium Support" or "24x7 Support" to access this support option.
Email Support
Customers can also email us to get your support questions answered. Emails are answered within 1-2 business days depending on the support option purchased.
Professional Services
If you have questions on our products or services, please contact a technical sales advisor. You will be contacted promptly.